AccessAble Help Desk Pro Edition features an easy to use and attractive windows based interface as well as .asp and .html Páginas for quickly recording, updating or searching data via browser. The GUI in this Versión has been enhanced to make data entry even faster. This Versión now uses SMTP for emailing from the windows app - no longer relying on a particular Correo electrónico client to be installed The wide variety of reports include graphical and analytical reports to see where most of your support issues are coming from. The reports can also be easily exported to a variety of file formats and emailed to upper management. The browser interface requires Microsoft PWS or IIS There are still no additional per user charges for either the windows interface, Correo electrónico module, or browser based interface. All are included in the site license Precio. An Open Report menu option let's you access either your own reports created with Crystal Reports 9.0 or custom reports designed for you by the developer.